We have an unlimited return period, which means you can request a return/refund any time after your purchase. Here at OSA we like to make sure everyone is happy with our service so if there's something we can do,  we'll do our best to help.

To be eligible for a return, your item must be in the same condition that you received it. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@overseasapparel.com. Please note that returns will need to be sent to the following address: Unit 34 Royal Arcade, Cardiff, CF10 1AE. Alternatively pop by instore an we will help where we can!

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@overseasapparel.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, We'll send out the replacment item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@overseasapparel.com.